/* ============================================================
   罗老丝绿松石售后处理平台 V1.0 —— 全局样式
   ============================================================ */
:root {
  --turq-900: #0c3534;
  --turq-800: #114442;
  --turq-700: #175553;
  --turq-600: #1f6f6c;
  --turq-500: #2ab3a6;
  --turq-400: #4fc4b8;
  --turq-100: #e0f5f2;
  --bg: #f2f5f6;
  --card: #ffffff;
  --line: #e3e9eb;
  --text: #26313a;
  --text2: #64717b;
  --text3: #97a3ab;
  --red: #e5484d;
  --red-bg: #fdebec;
  --orange: #e8820c;
  --orange-bg: #fdf3e3;
  --green: #2e9e5b;
  --green-bg: #e8f7ee;
  --blue: #2e6fd8;
  --blue-bg: #e9f1fd;
  --purple: #7b5cd6;
  --purple-bg: #f0ecfc;
  --gray-bg: #eef1f3;
  --radius: 10px;
  --shadow: 0 1px 3px rgba(16, 42, 48, .08), 0 1px 2px rgba(16, 42, 48, .05);
  --shadow-lg: 0 8px 30px rgba(16, 42, 48, .16);
}
* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "Microsoft YaHei", "PingFang SC", "Helvetica Neue", sans-serif;
  font-size: 14px; color: var(--text); background: var(--bg); line-height: 1.55;
}
a { color: var(--turq-600); text-decoration: none; }
a:hover { text-decoration: underline; }
.hidden { display: none !important; }
.muted { color: var(--text2); }
.small { font-size: 12px; }
.mt8 { margin-top: 8px; } .mt16 { margin-top: 16px; } .mt24 { margin-top: 24px; }
.mb8 { margin-bottom: 8px; } .mb16 { margin-bottom: 16px; }
.flex { display: flex; align-items: center; gap: 8px; }
.flex-between { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.wrap { flex-wrap: wrap; }
.grow { flex: 1; }

/* ---------- 按钮 ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  padding: 7px 16px; border-radius: 8px; border: 1px solid var(--line);
  background: #fff; color: var(--text); font-size: 13.5px; cursor: pointer;
  transition: all .15s; white-space: nowrap; font-family: inherit;
}
.btn:hover { border-color: var(--turq-400); color: var(--turq-600); background: #f7fcfb; }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn-primary { background: var(--turq-600); border-color: var(--turq-600); color: #fff; }
.btn-primary:hover { background: var(--turq-700); border-color: var(--turq-700); color: #fff; }
.btn-danger { background: var(--red); border-color: var(--red); color: #fff; }
.btn-danger:hover { background: #c93a3f; color: #fff; }
.btn-ghost { background: transparent; border-color: transparent; color: var(--text2); }
.btn-ghost:hover { background: var(--gray-bg); color: var(--text); }
.btn-sm { padding: 4px 10px; font-size: 12.5px; border-radius: 6px; }
.btn-block { width: 100%; }
.btn-lg { padding: 10px 22px; font-size: 15px; }

/* ---------- 表单 ---------- */
input, select, textarea {
  width: 100%; padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px;
  font-size: 13.5px; font-family: inherit; color: var(--text); background: #fff; outline: none;
  transition: border-color .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus { border-color: var(--turq-500); box-shadow: 0 0 0 3px rgba(42,179,166,.12); }
textarea { resize: vertical; min-height: 72px; }
.fld { display: block; margin-bottom: 12px; }
.fld .lb { display: flex; align-items: center; gap: 4px; margin-bottom: 5px; font-weight: 600; font-size: 13px; }
.fld .lb .req { color: var(--red); }
.fld .hint { color: var(--text3); font-weight: 400; font-size: 12px; }
.radio-row { display: flex; flex-wrap: wrap; gap: 10px; }
.radio-row label {
  display: inline-flex; align-items: center; gap: 6px; padding: 7px 14px;
  border: 1px solid var(--line); border-radius: 8px; cursor: pointer; background: #fff; font-size: 13px;
}
.radio-row label:has(input:checked) { border-color: var(--turq-500); background: var(--turq-100); color: var(--turq-700); font-weight: 600; }
.radio-row input { display: none; }
.chk { display: inline-flex; align-items: center; gap: 6px; margin: 4px 10px 4px 0; font-size: 13px; cursor: pointer; }
.chk input { width: auto; accent-color: var(--turq-600); }

/* ---------- 登录页 ---------- */
.login-view {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  background: linear-gradient(135deg, #0c3534 0%, #14504f 45%, #1f6f6c 100%);
}
.login-card {
  width: 400px; max-width: 92vw; background: #fff; border-radius: 16px; padding: 42px 38px;
  box-shadow: var(--shadow-lg); text-align: center;
}
.login-logo { font-size: 44px; margin-bottom: 6px; }
.login-card h1 { font-size: 21px; color: var(--turq-800); letter-spacing: 1px; }
.login-sub { color: var(--text2); font-size: 13px; margin: 6px 0 26px; }
.login-card input { margin-bottom: 14px; padding: 11px 12px; font-size: 14px; }
.login-tip { margin-top: 18px; color: var(--text3); font-size: 12px; }

/* ---------- 布局 ---------- */
#app-view { display: flex; height: 100vh; overflow: hidden; }
#sidebar {
  width: 216px; flex-shrink: 0; background: var(--turq-900); color: #cfe8e5;
  display: flex; flex-direction: column; overflow-y: auto;
}
.side-brand { padding: 18px 18px 14px; border-bottom: 1px solid rgba(255,255,255,.08); }
.side-brand .t1 { font-size: 15.5px; font-weight: 700; color: #fff; display: flex; align-items: center; gap: 8px; }
.side-brand .t2 { font-size: 11.5px; color: #8fbdb9; margin-top: 3px; letter-spacing: .5px; }
.side-menu { flex: 1; padding: 10px 10px 20px; }
.menu-item {
  display: flex; align-items: center; gap: 10px; padding: 10px 12px; margin-bottom: 2px;
  border-radius: 8px; cursor: pointer; color: #cfe8e5; font-size: 13.5px; transition: background .15s;
}
.menu-item:hover { background: rgba(255,255,255,.08); color: #fff; }
.menu-item.active { background: var(--turq-600); color: #fff; font-weight: 600; }
.menu-item .ico { width: 20px; text-align: center; font-size: 15px; }
.menu-item .badge-ct { margin-left: auto; }

.main { flex: 1; display: flex; flex-direction: column; overflow: hidden; }
#topbar {
  height: 56px; flex-shrink: 0; background: var(--card); border-bottom: 1px solid var(--line);
  display: flex; align-items: center; padding: 0 22px; gap: 16px; z-index: 20;
}
#topbar .page-title { font-size: 16px; font-weight: 700; }
#topbar .spacer { flex: 1; }
.top-user { display: flex; align-items: center; gap: 10px; cursor: pointer; padding: 6px 10px; border-radius: 8px; }
.top-user:hover { background: var(--gray-bg); }
.avatar {
  width: 30px; height: 30px; border-radius: 50%; background: var(--turq-600); color: #fff;
  display: flex; align-items: center; justify-content: center; font-size: 13px; font-weight: 700;
}
.bell { position: relative; cursor: pointer; font-size: 19px; padding: 6px 8px; border-radius: 8px; }
.bell:hover { background: var(--gray-bg); }
.bell .dot {
  position: absolute; top: 2px; right: 2px; min-width: 16px; height: 16px; padding: 0 4px;
  background: var(--red); color: #fff; font-size: 10.5px; border-radius: 9px; display: flex;
  align-items: center; justify-content: center; font-weight: 700;
}
.user-menu { position: relative; }
.user-drop {
  position: absolute; right: 0; top: 42px; background: #fff; border: 1px solid var(--line);
  border-radius: 10px; box-shadow: var(--shadow-lg); min-width: 190px; padding: 6px; z-index: 50;
}
.user-drop .ud-item { padding: 9px 12px; border-radius: 7px; cursor: pointer; font-size: 13.5px; }
.user-drop .ud-item:hover { background: var(--gray-bg); }
.user-drop .ud-item.danger { color: var(--red); }

#content { flex: 1; overflow-y: auto; padding: 20px 22px 40px; }

/* ---------- 通知下拉 ---------- */
.notif-pop {
  position: fixed; top: 52px; right: 70px; width: 380px; max-height: 480px; overflow-y: auto;
  background: #fff; border: 1px solid var(--line); border-radius: 12px; box-shadow: var(--shadow-lg); z-index: 100;
}
.notif-item { padding: 12px 14px; border-bottom: 1px solid var(--line); cursor: pointer; }
.notif-item:hover { background: #f7fafb; }
.notif-item.unread { background: var(--turq-100); }
.notif-item .nt { font-weight: 600; font-size: 13px; }
.notif-item .nb { color: var(--text2); font-size: 12.5px; margin-top: 2px; }
.notif-item .ntime { color: var(--text3); font-size: 11.5px; margin-top: 4px; }

/* ---------- 卡片 ---------- */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.card-h { padding: 13px 18px; border-bottom: 1px solid var(--line); font-weight: 700; display: flex; align-items: center; gap: 8px; }
.card-h .sub { font-weight: 400; color: var(--text2); font-size: 12.5px; }
.card-b { padding: 16px 18px; }
.card-b.thin { padding: 10px 18px; }

/* ---------- 统计卡片 ---------- */
.stat-grid { display: grid; grid-template-columns: repeat(8, 1fr); gap: 12px; margin-bottom: 18px; }
@media (max-width: 1400px) { .stat-grid { grid-template-columns: repeat(4, 1fr); } }
.stat-card {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--radius);
  padding: 14px 16px; box-shadow: var(--shadow); cursor: pointer; transition: transform .12s, box-shadow .12s;
}
.stat-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-lg); }
.stat-card .num { font-size: 26px; font-weight: 800; line-height: 1.2; }
.stat-card .lbl { color: var(--text2); font-size: 12.5px; margin-top: 2px; }
.stat-card.red .num { color: var(--red); }
.stat-card.orange .num { color: var(--orange); }
.stat-card.green .num { color: var(--green); }
.stat-card.blue .num { color: var(--blue); }
.stat-card.purple .num { color: var(--purple); }
.stat-card.turq .num { color: var(--turq-600); }

/* ---------- 表格 ---------- */
.tbl-wrap { overflow-x: auto; }
table.tbl { width: 100%; border-collapse: collapse; font-size: 13px; }
.tbl th {
  text-align: left; padding: 10px 12px; background: #f7fafb; color: var(--text2);
  font-weight: 600; font-size: 12.5px; border-bottom: 1px solid var(--line); white-space: nowrap;
}
.tbl td { padding: 10px 12px; border-bottom: 1px solid #eef2f3; vertical-align: middle; }
.tbl tr:hover td { background: #f8fbfb; }
.tbl .rowlink { cursor: pointer; }
.tbl .rowlink:hover td { background: var(--turq-100); }

/* ---------- 徽章 ---------- */
.badge {
  display: inline-flex; align-items: center; gap: 4px; padding: 2px 9px; border-radius: 20px;
  font-size: 12px; font-weight: 600; white-space: nowrap;
}
.badge.gray { background: var(--gray-bg); color: var(--text2); }
.badge.blue { background: var(--blue-bg); color: var(--blue); }
.badge.green { background: var(--green-bg); color: var(--green); }
.badge.red { background: var(--red-bg); color: var(--red); }
.badge.orange { background: var(--orange-bg); color: var(--orange); }
.badge.purple { background: var(--purple-bg); color: var(--purple); }
.badge.turq { background: var(--turq-100); color: var(--turq-700); }
.badge.ink { background: #eef0f4; color: #3a4450; }
.badge.xhs { background: #ffeef1; color: #ff2442; }
.badge.taobao { background: #fff1e6; color: #ff5000; }
.badge.douyin { background: #eef0f4; color: #161823; }
.badge.plain { background: transparent; border: 1px dashed var(--line); color: var(--text3); }

/* ---------- 进度 / 剩余时间 ---------- */
.sla { font-size: 12px; white-space: nowrap; }
.sla.over { color: var(--red); font-weight: 700; }
.sla.near { color: var(--orange); font-weight: 600; }
.sla.ok { color: var(--green); }

/* ---------- 模态框 ---------- */
.modal-mask {
  position: fixed; inset: 0; background: rgba(10, 30, 32, .45); z-index: 200;
  display: flex; align-items: flex-start; justify-content: center; padding: 60px 20px 20px; overflow-y: auto;
}
.modal {
  background: #fff; border-radius: 14px; box-shadow: var(--shadow-lg); width: 100%;
  animation: modalIn .16s ease-out;
}
.modal.sm { max-width: 480px; } .modal.md { max-width: 680px; } .modal.lg { max-width: 920px; }
@keyframes modalIn { from { transform: translateY(14px); opacity: 0; } to { transform: none; opacity: 1; } }
.modal-h { padding: 16px 20px; border-bottom: 1px solid var(--line); font-weight: 700; font-size: 15px; display: flex; align-items: center; }
.modal-h .x { margin-left: auto; cursor: pointer; color: var(--text3); font-size: 18px; padding: 0 6px; }
.modal-b { padding: 18px 20px; max-height: 65vh; overflow-y: auto; }
.modal-f { padding: 14px 20px; border-top: 1px solid var(--line); display: flex; justify-content: flex-end; gap: 10px; }

/* ---------- Toast ---------- */
#toast-root { position: fixed; top: 68px; right: 22px; z-index: 300; display: flex; flex-direction: column; gap: 8px; }
.toast {
  background: #26313a; color: #fff; padding: 11px 18px; border-radius: 10px; font-size: 13.5px;
  box-shadow: var(--shadow-lg); animation: toastIn .2s ease-out; max-width: 380px;
}
.toast.ok { background: var(--green); }
.toast.err { background: var(--red); }
@keyframes toastIn { from { transform: translateX(30px); opacity: 0; } to { transform: none; opacity: 1; } }

/* ---------- 工单详情 ---------- */
.ticket-head { padding: 18px 20px; }
.ticket-head .no { font-size: 20px; font-weight: 800; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.ticket-head .meta { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 10px 24px; margin-top: 14px; }
.ticket-head .meta .m { font-size: 13px; }
.ticket-head .meta .m .k { color: var(--text3); font-size: 12px; }
.ticket-head .meta .m .v { font-weight: 600; }
.detail-grid { display: grid; grid-template-columns: 1fr 320px; gap: 16px; align-items: start; }
@media (max-width: 1100px) { .detail-grid { grid-template-columns: 1fr; } }
.detail-main { display: flex; flex-direction: column; gap: 16px; min-width: 0; }
.detail-side { position: sticky; top: 16px; display: flex; flex-direction: column; gap: 16px; }
.kv { display: grid; grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); gap: 10px 26px; }
.kv .item .k { color: var(--text3); font-size: 12px; }
.kv .item .v { font-size: 13.5px; word-break: break-all; }
.quote {
  background: #f8fafb; border-left: 3px solid var(--turq-400); padding: 10px 14px;
  border-radius: 0 8px 8px 0; font-size: 13.5px; white-space: pre-wrap;
}
.attach-grid { display: flex; flex-wrap: wrap; gap: 10px; }
.attach-item {
  border: 1px solid var(--line); border-radius: 8px; overflow: hidden; width: 110px; background: #fafcfc; position: relative;
}
.attach-item img { width: 110px; height: 82px; object-fit: cover; display: block; cursor: pointer; background: #eef2f3; }
.attach-item .an { font-size: 11px; padding: 4px 6px; color: var(--text2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.attach-item .kind { position: absolute; top: 4px; left: 4px; background: rgba(12,53,52,.75); color: #fff; font-size: 10px; padding: 1px 6px; border-radius: 8px; }
.attach-item .del { position: absolute; top: 2px; right: 2px; background: rgba(0,0,0,.5); color: #fff; width: 18px; height: 18px; border-radius: 50%; font-size: 11px; line-height: 18px; text-align: center; cursor: pointer; display: none; }
.attach-item:hover .del { display: block; }
.video-att { width: 110px; height: 82px; display: flex; align-items: center; justify-content: center; font-size: 28px; background: #101f21; color: #7fd8cf; cursor: pointer; }

/* 协同任务 */
.task-item { border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px; margin-bottom: 10px; background: #fbfdfd; }
.task-item.done { background: #f7faf8; }
.task-item .th { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.task-item .q { margin: 8px 0 4px; font-size: 13.5px; }
.task-item .res { background: var(--green-bg); color: #1f6b3e; border-radius: 8px; padding: 8px 12px; font-size: 13px; white-space: pre-wrap; }

/* 时间线 */
.timeline { position: relative; padding-left: 22px; }
.timeline::before { content: ''; position: absolute; left: 7px; top: 4px; bottom: 4px; width: 2px; background: #e2eaec; }
.tl-item { position: relative; padding: 0 0 14px 8px; }
.tl-item::before {
  content: ''; position: absolute; left: -19px; top: 5px; width: 10px; height: 10px; border-radius: 50%;
  background: var(--turq-400); border: 2px solid #fff; box-shadow: 0 0 0 2px var(--turq-400);
}
.tl-item .tt { font-weight: 600; font-size: 13px; }
.tl-item .td { color: var(--text2); font-size: 12.5px; margin-top: 2px; word-break: break-all; }
.tl-item .ttime { color: var(--text3); font-size: 11.5px; margin-top: 2px; }

/* 日志 */
.log-item { padding: 8px 0; border-bottom: 1px dashed #edf2f3; font-size: 13px; }
.log-item:last-child { border-bottom: none; }
.log-item .la { font-weight: 600; }
.log-item .lt { color: var(--text3); font-size: 12px; margin-left: 6px; }

/* 条形图 */
.bar-row { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.bar-row .bk { width: 120px; flex-shrink: 0; text-align: right; font-size: 12.5px; color: var(--text2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bar-row .bt { flex: 1; height: 20px; background: #eef3f4; border-radius: 5px; overflow: hidden; }
.bar-row .bf { height: 100%; background: linear-gradient(90deg, var(--turq-500), var(--turq-600)); border-radius: 5px; min-width: 2px; }
.bar-row .bv { width: 90px; font-size: 12.5px; color: var(--text); flex-shrink: 0; }

/* 筛选栏 */
.filter-bar { display: flex; flex-wrap: wrap; gap: 10px; padding: 14px 16px; align-items: flex-end; }
.filter-bar .fld2 { display: flex; flex-direction: column; gap: 4px; }
.filter-bar label.f2 { font-size: 12px; color: var(--text3); }
.filter-bar input, .filter-bar select { width: auto; min-width: 120px; padding: 7px 9px; }
.filter-bar input.q { min-width: 240px; }

/* 统计页筛选工具栏：单行、内联标签、左对齐 */
.stats-filter { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 10px; padding: 16px 18px; }
.stats-filter .sf-dates, .stats-filter .sf-actions { display: contents; }
.stats-filter .sf-lbl, .stats-filter .sf-sep { font-size: 12.5px; color: var(--text3); white-space: nowrap; }
.stats-filter input[type="date"] { padding: 7px 9px; width: 160px; }
.stats-filter .sf-divider { width: 1px; height: 22px; background: var(--line); margin: 0 4px; }

/* 分页 */
.pager { display: flex; align-items: center; gap: 8px; padding: 12px 16px; font-size: 13px; color: var(--text2); }
.pager .pg { cursor: pointer; padding: 4px 10px; border: 1px solid var(--line); border-radius: 6px; background: #fff; }
.pager .pg:hover { border-color: var(--turq-400); color: var(--turq-600); }
.pager .pg.disabled { opacity: .4; pointer-events: none; }

/* 空状态 */
.empty { text-align: center; color: var(--text3); padding: 40px 10px; font-size: 13.5px; }
.empty .ico { font-size: 34px; margin-bottom: 8px; }

/* 上传 */
.upload-box {
  border: 2px dashed #c9d8da; border-radius: 10px; padding: 18px; text-align: center; color: var(--text2);
  cursor: pointer; transition: all .15s; background: #fbfdfd; font-size: 13px;
}
.upload-box:hover { border-color: var(--turq-500); color: var(--turq-600); background: var(--turq-100); }

/* 设置页 */
.set-tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 18px; }
.set-tab { padding: 9px 18px; cursor: pointer; border-bottom: 2px solid transparent; font-weight: 600; color: var(--text2); }
.set-tab.active { color: var(--turq-700); border-bottom-color: var(--turq-600); }
.employee-cards { display: grid; gap: 12px; }
.employee-card { min-width: 0; padding: 12px; border: 1px solid var(--line); border-radius: 10px; background: var(--card); overflow-wrap: anywhere; }
.employee-card-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; }
.employee-card-head h3 { min-width: 0; margin: 0; font-size: 16px; }
.employee-card-head > .badge { flex-shrink: 0; }
.employee-account { margin-top: 4px; font-size: 13px; color: var(--text2); }
.employee-fields { display: grid; grid-template-columns: 84px minmax(0, 1fr); gap: 8px; margin: 14px 0; font-size: 13px; }
.employee-fields dt { color: var(--text2); }
.employee-fields dd { min-width: 0; margin: 0; }
.employee-fields .badge { max-width: 100%; white-space: normal; }
.employee-actions { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; padding-top: 12px; border-top: 1px solid var(--line); }
.employee-actions .btn { min-height: 44px; min-width: 0; white-space: normal; }

/* 提示条 */
.alert { padding: 10px 14px; border-radius: 8px; font-size: 13px; margin-bottom: 12px; }
.alert.red { background: var(--red-bg); color: #b02a2f; }
.alert.orange { background: var(--orange-bg); color: #9a5b06; }
.alert.green { background: var(--green-bg); color: #1f6b3e; }
.alert.blue { background: var(--blue-bg); color: #24529f; }
.alert.turq { background: var(--turq-100); color: var(--turq-700); }

/* 详情头部操作 */
.head-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 14px; }

.copy-area { position: relative; }
.copy-area textarea { padding-right: 64px; }
.copy-btn { position: absolute; right: 8px; bottom: 8px; }

/* 手机与快速操作 */
.mobile-only,.mobile-menu,#mobile-nav{display:none}
.main{min-width:0}
.quick-form{max-width:960px;margin:auto}
.form-actions{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:14px;background:var(--card);border:1px solid var(--line);border-radius:10px}
.form-actions>span{margin-right:auto}
.shop-add{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap}
.shop-add label{flex:1;min-width:150px}.shop-row{display:flex;gap:10px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line)}.shop-row input{flex:1;min-width:120px}.shop-row>span{white-space:nowrap}
.followup-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:16px}.followup-summary>div{display:flex;flex-direction:column;gap:4px;overflow-wrap:anywhere}
.due{color:var(--red)}
.ticket-cards{display:grid;gap:10px}.ticket-card{display:block;padding:14px;background:#fff;border:1px solid var(--line);border-radius:12px;color:var(--text);overflow-wrap:anywhere}.ticket-card:hover{text-decoration:none;border-color:var(--turq-500)}.card-progress{margin-top:8px;color:var(--text2);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
summary{cursor:pointer}.attach-item .del{display:block;min-width:26px;min-height:26px;line-height:26px}.upload-box:focus{outline:2px solid var(--turq-500)}
@media(max-width:760px){
  html,body{overscroll-behavior-y:none}body{font-size:15px}
  #app-view{height:100dvh}#sidebar{position:fixed;top:56px;bottom:64px;left:0;width:230px;z-index:70;transform:translateX(-100%);transition:transform .15s}.nav-open #sidebar{transform:translateX(0);box-shadow:10px 0 35px #0004}
  .mobile-menu{display:inline-flex;padding:6px 10px}.mobile-only{display:block}.desktop-only{display:none!important}
  #topbar{padding:0 10px;gap:6px}#topbar .page-title{font-size:15px;white-space:nowrap}.top-user{padding:4px;gap:5px}.top-user>div:not(.avatar){display:none}
  #content{padding:12px 10px 90px;overflow-x:hidden}.detail-grid{grid-template-columns:minmax(0,1fr)}.detail-side{position:static}.detail-main{gap:12px}.card-h{padding:12px;flex-wrap:wrap}.card-h .sub{font-size:12px}.card-b{padding:12px}
  .kv,.ticket-head .meta{grid-template-columns:minmax(0,1fr)!important}.ticket-head{padding:12px}.ticket-head .meta{grid-template-columns:1fr 1fr!important;gap:8px}.ticket-head .meta .m{min-width:0;overflow-wrap:anywhere}.ticket-head .no{font-size:17px}
  .stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:8px}.stat-card{padding:12px}.stat-card .num{font-size:23px}
  .head-actions{gap:7px}.head-actions .btn{flex:1 1 44%;white-space:normal}.btn{min-height:42px;padding:9px 12px}.btn-sm{min-height:36px}
  input,select,textarea{font-size:16px;min-height:44px}.chk{min-height:38px}.chk input{min-height:auto;width:18px;height:18px}.radio-row label{min-height:42px}
  .followup-summary{grid-template-columns:1fr}.followup-summary>div{display:grid;grid-template-columns:95px 1fr}
  .filter-bar{gap:8px;padding:12px}.filter-bar .fld2{flex:1 1 42%;min-width:0}.filter-bar .fld2:first-child{flex-basis:100%}.filter-bar input,.filter-bar select,.filter-bar input.q{min-width:0;width:100%}
  .stats-filter{display:grid;grid-template-columns:minmax(0,1fr);padding:12px;gap:8px}.stats-filter .sf-divider{display:none}
  .stats-filter .sf-dates{display:grid;grid-template-columns:auto minmax(0,1fr) auto minmax(0,1fr);align-items:center;gap:6px;min-width:0}
  .stats-filter .sf-dates input[type=date]{width:100%;min-width:0;padding:7px 5px}
  .stats-filter .sf-actions{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}
  .stats-filter .sf-actions .btn{min-width:0;padding:8px 6px;white-space:nowrap}
  .stats-charts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;align-items:start}
  .stats-layout{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .stats-layout>.stats-charts,.stats-layout>.detail-side{display:contents}
  .stats-layout>.detail-side>.card{grid-column:1/-1;min-width:0;margin-bottom:0}
  .stats-layout>.detail-side>.stats-amounts{grid-column:auto}
  .stats-amounts .card-h{padding:10px;font-size:14px}.stats-amounts .card-b{padding:10px}
  .stats-amounts>.alert{padding:8px 10px;margin-bottom:0;font-size:12px;line-height:1.5;overflow-wrap:anywhere}
  .stats-amounts .kv .item{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:4px 8px;min-width:0}
  .stats-amounts .kv .v{font-size:13px;overflow-wrap:anywhere;max-width:100%}
  .stats-charts>.card{min-width:0;margin-bottom:0}.stats-charts .card-h{padding:10px;font-size:14px;gap:3px}.stats-charts .card-h .sub{flex-basis:100%;margin-left:0;font-size:11px}.stats-charts .card-b{padding:10px}
  .stats-charts .bar-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:5px 6px;margin-bottom:12px}.stats-charts .bar-row:last-child{margin-bottom:0}
  .stats-charts .bar-row .bk{grid-column:1/-1;width:auto;text-align:left;white-space:normal;overflow-wrap:anywhere}.stats-charts .bar-row .bt{min-width:0;height:10px}.stats-charts .bar-row .bv{width:auto;font-size:12px;white-space:nowrap}
  .modal-mask{padding:8px;align-items:center}.modal{width:100%;max-height:calc(100dvh - 16px);display:flex;flex-direction:column}.modal-h,.modal-f{padding:12px;flex-shrink:0}.modal-b{padding:12px;max-height:none;min-height:0;overflow:auto}.modal-f{flex-wrap:wrap}.modal-f .btn{flex:1}.modal-h .x{padding:8px}
  .notif-pop{left:10px;right:10px;width:auto;max-height:70dvh}#toast-root{top:64px;left:12px;right:12px}.toast{max-width:100%;overflow-wrap:anywhere}
  #mobile-nav{display:flex;position:fixed;bottom:0;left:0;right:0;min-height:62px;padding:8px 12px calc(8px + env(safe-area-inset-bottom));gap:10px;align-items:center;justify-content:space-around;background:#fff;border-top:1px solid var(--line);z-index:60}#mobile-nav a{padding:10px 14px;font-weight:600}#mobile-nav .mobile-add{background:var(--turq-600);color:#fff;border-radius:10px}
  .form-actions{position:sticky;bottom:0;flex-wrap:wrap;padding:10px;z-index:5}.form-actions>span{flex-basis:100%}.form-actions .btn{flex:1}
  .shop-add{align-items:stretch}.shop-add label{flex-basis:100%}.shop-row{display:grid;grid-template-columns:1fr 1fr}.shop-row input{grid-column:1/-1;grid-row:2}.set-tabs{overflow-x:auto}.set-tab{white-space:nowrap;padding:9px 12px}
  .bar-row .bk{width:92px}.bar-row .bv{width:68px}.pager{flex-wrap:wrap}
}
@media(max-width:380px){
  .stats-filter .sf-dates{grid-template-columns:minmax(0,1fr) auto minmax(0,1fr)}
  .stats-filter .sf-lbl{display:none}
}